There's truth behind the stereotype of cheesy, unethical car salesmen...
After searching endlessly for a clean Audi S5 at the right price, I stumbled across a 2009 S5 on Stu's lot, and decided to give him a call. I was in the process of figuring out the financial aspect of getting the car, which was inevitably going to take a few days. I was eager to make the 5 hour drive to see the car, and was reassured by Stu that the car would be there when I was ready to see it. I ended up making the trip down to Bellevue and buying the car after a test drive.
There's truth behind the stereotype of cheesy, unethical car salesmen. On top of the very straightforward and minimally stressful process of purchasing my car, It is evident by the story I'm about to tell that Stu is not one of those aforementioned salesmen.
A few days after returning home from purchasing my S5, I noticed my coolant was pretty low. No big deal I figured. A short trip to get some of the proper coolant would fix things right up. Unfortunately, after a few days, I came to the conclusion there was definitely a leak in the cooling system somewhere. Immediately I jumped to the worst case scenario, assuming an engine block gasket was toast, that my engine had overheated and warped the head gasket, etc. I was frustrated, since I had opted to not get a warranty and instead sign an "As-is" form. And felt as if there was nothing I could do but pay to have it fixed myself.
After having the car diagnosed by a local euro shop, It was concluded my expansion tank had a sizable crack in it. Definitely not as bad as I thought, but it was still going to cost me about $400. I decided to give Stu a call and explain the situation. It was quite possible that the car had the issue prior to me purchasing it, but it was also possible the issue wasn't there, and came up after I bought the car. It would have been very easy for Stu to point to the fact I had signed an as-is paper, and say there's nothing he can do, but he instead showed good faith and offered to pay half of the cost to fix the issue. After having the issue fixed and sending Stu the invoices, I received a check in the mail two days later.
All in all, a very great experience. I love the S5, and would definitely recommend people check out this lot if they're looking to purchase a car.